We are here to support your journey to quiet, restful nights. Whether you have questions about your Somnial NeuroTone™, need help optimizing your evening routine, or want an update on your order, our dedicated customer care team is ready to assist.
Track Your Order
Need to check the status of your shipment? You can monitor your package in real time using our global tracking portals:
Simply enter the tracking number provided in your shipping confirmation email.
Shipping Note: Please allow 2 to 4 business days after dispatch for the carrier’s system to register the initial scan and update live tracking milestones.
Get in Touch with Customer Support
Have a question about your device, order adjustments, or returns? We are just an email away.
- Email: [email protected]
- Response Time: Within 24 business hours (Monday – Friday)
To help us resolve your inquiry as quickly as possible, please include your Order Number (e.g., #SNT-1234) and the full name used at checkout.
Quick Answers
Looking for immediate guidance on setup, microcurrent intensity levels, or device care? Check out our comprehensive Frequently Asked Questions (FAQ) Page for step-by-step troubleshooting, usage best practices, and warranty details.